The Custom Responses are the help and error texts shown by default within your landbot's interface.
You'll find this section inside your landbot's editor by clicking on Settings > Custom responses:
Here you can customize the following texts:
- Text inputs. All the generic "type here" texts of your landbot.
- Help texts. All the default texts to tell visitors how to perform the key actions (e.g. "Choose an option")
- Buttons. Specific actions such as Send, Back, and Search.
- Personal fields. When we ask for an email, the placeholder text by default is "Type your email here". Here you can change the field name (in the example, "email") for anything your visitors will better understand.
- Error message. If your landbot has been disabled or your visitor's internet network fails, this error message will be displayed.
- Second visit. Landbot recognizes the second time a user visits our landbot and will ask if he/she wants to start over or continue the conversation. Customize this message here.
Click Save to save your Custom Responses.